About Us
Hotel Agencies is one of Australia’s largest and most reliable hospitality suppliers with over 75 years of service to the industry, servicing local, regional, interstate and overseas clientele.
Welcome to Hotel Agencies, your premium supplier of hospitality products and catering equipment in Australia.
As a 3rd generation family business, we have been dedicated to providing outstanding customer service since our humble beginnings in 1947, when Fred Herz founded the company supplying the local CBD café district as a small outlet in Rankins Lane, Melbourne.
The company was purchased in 1976 by Carl Bacash Senior, moving the business to Nicholson Street Fitzroy. His son Michael bacash is now the managing director, with Carl Junior joinining the company in 2018. Our success is built on generations of expertise, quality products, and an unwavering commitment to meeting the needs of our customers.
Today, Hotel Agencies is proud to be recognized as Australia's most reputable hospitality supplier, with a key focus on delivering outstanding customer service.
We have a selection of over 50,000 products and proud partnerships with some of the most respected names in the hospitality industry, including State Governments, Crown LTD, Victorian Racing Club, Deloitte, Marriot Hotels, and many iconic Melbourne restaurants, bars, and cafes.
In short, our goal at Hotel Agencies is to exceed our clients' expectations every step of the way. We are committed to providing the best possible customer service, expert advice, and quality products to ensure that our clients can focus on what they do best – running successful hospitality businesses. Thank you for considering Hotel Agencies for your hospitality needs, and we look forward to serving you soon.
At Hotel Agencies we offer the following services:
- Online ordering
- Metropolitan delivery
- Customer service team
- 16-bay customer carpark
- Experienced account managers
- Staff assistance loading to your vehicle
- Credit card and EFTPOS facilities available
- C.O.D and credit facilities (conditions apply)
- Newly renovated 3,000sqm showroom, warehouse and office
- Expert advice and solutions for your catering and hospitality needs
